At Japanomono, we value your privacy and are committed to protecting your personal data. If you have used our website, created an account, or interacted with our services via social media platforms (such as Facebook Login), you have the right to request the deletion of your personal information.
If you wish to delete your activities, account, or personal data associated with our store, please follow these simple steps:
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Email Your Request: Send an email to our support team at info@japanomono.co.uk.
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Subject Line: Please use "Data Deletion Request - [Your Name / Account Email]" as the subject line.
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Information Needed: In the email body, please provide your registered name and the email address associated with your account so we can verify your identity.
What Happens Next? Once we receive your request, our data protection team will verify your identity to protect your account security. Upon verification, we will permanently delete your account profile, order history metadata (excluding records required to be kept by law for financial auditing), and any personal information from our databases within 30 days. We will send you a confirmation email once the deletion process is complete.